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Bare Bones Insurance - Policy Wording

Bare Bones Insurance, Netcoverdirect Ltd
PO Box 6603, Poole, BH15 9BS, United Kingdom
www.barebonesinsurance.co.uk

Bare Bones Insurance Policy Wording


IMPORTANT INFORMATION AND CONDITIONS APPLYING TO ALL SECTIONS

1. LIMIT OF COVER
Each section of the personal insurance schedule shows the most You can claim, but other limits may apply. For example, under Section E (Personal Possessions), there is a limit for any single item and a total limit for all Valuables. We will work out how much We will pay You for baggage claims based on the value of the items at the time of the loss, not the cost of replacing them. Please note that if the schedule shows NIL cover then that section of the policy is not applicable to the insurance cover You have purchased.

2. LOOKING AFTER YOUR BELONGINGS
Many claims for loss or theft are caused by people being careless with their belongings. If You do not take good care of Your belongings, it can be upsetting and inconvenient for You and We may not pay Your claim.

3. HAZARDOUS PURSUITS
You are not covered for taking part in any Hazardous Pursuit unless it is listed below. If You are going to take part in any activity which may be considered dangerous or Hazardous that is not detailed below please contact the selling agent who will contact Us to see if We can provide cover. Please note that under Section H (Personal Liability) You will not be covered for liability caused directly or indirectly by Your owning or using any firearms or weapons, animal, aircraft, motorised vehicle, boat and other watercraft, or any form of motorised leisure equipment, including jet skis and snowmobiles. The following sporting activities when participated in for recreational purposes incidental to a trip and not in organized competitions or in any professional capacity are not considered to be Hazardous Pursuits and are not subject to the special provisions of the endorsement below: Roller Skating, Basket Ball, Bowls, Snorkelling, Cricket, Cycling, Squash, Tennis, Volley Ball, Fishing, Water Polo, Golf, Racket Ball, Rambling, Badminton, Rounders, Football. Cover for the following activities that are considered to be Hazardous Pursuits is included for recreational purposes only and not for competitions or any professional activity subject to the following endorsement:

The exclusion of Hazardous Pursuits in the General Exclusions is deleted only with respect to cover under Section B Medical and Other Expenses and under Section A Curtailment cover (but not cancellation) for participation in the following Hazardous Pursuits on a non- professional (amateur) and recreational basis provided that You ensure the activity is adequately supervised and that appropriate safety equipment (such as protective head wear, life jackets etc.) are worn at all times and You do not participate in such Hazardous Pursuits for more than 90 days in any one Period of Insurance. The acceptable Hazardous Pursuits list is:

Banana Boating, Bungee Jumping, Archery, Rowing (except racing), Safari in motor vehicles (but not on foot) organized by a tour operator, Blade Skating, Sailing within sight of land, Canoeing (inland waters only), Sea Kayaking in sight of land, White water rafting (Up to grade 3 only), SCUBA Diving up to 9 metres, Clay Pigeon Shooting, BMX, Mountain Biking up to grade 2 slopes, Curling, Surfing, Kite Surfing, Roller Blading, Deep Sea Fishing, Trekking/Hiking below 5,000 metres, Fell Running/Walking (No Climbing), War Games/Paintballing, Hot Air Ballooning as a fare paying passenger on a one day excursion, Paragliding over water but not land, Water Skiing, Wake Boarding, Hydrozorbing, Windsurfing, Gorilla Trekking (Tour Operator organized only), Jet Skiing/biking under the supervision of a licensed hirer, Lacrosse, Marathon Running, Motor Cycling up to 125cc provided a safety helmet is worn, Orienteering, Parascending over water not on land, Pony Trekking and Horse Riding provided a safety helmet is worn, Abseiling under supervision of a qualified instructor.

Cover for SCUBA Diving is provided at standard premiums up to a depth of 9 meters and can be extended up to a maximum depth of 30 meters when You have paid the appropriate additional premium. At any depth the following endorsement applies:
SCUBA or skin diving to a maximum depth of 30 meters will be covered provided that You hold a British Sub Aqua Club (B.S.A.C.) or equivalent certificate of proficiency for the dive being undertaken or You are under the direct supervision of a qualified instructor; are diving with proper equipment and not contrary to B.S.A.C. codes of good practice; are not solo/ cave/wreck diving, are not diving for hire or reward; are not diving within 24 hours of flying or flying within 24 hours of diving and are not suffering from any medical condition likely to impair Your fitness to dive.

The following activities are examples of what are known as ‘Hazardous Pursuits’ and are not covered by this insurance unless an additional premium has been paid and the validation certificate shows the cover has been provided. Winter Sports (including skiing, snowboarding, tobogganing and sledging), sailing outside coastal waters (more than 12 miles from land), hunting animals, motor competitions or practice, professional sports, any sporting competitions, cave diving, Manual Work, overland expeditions, paragliding (over land), polo, potholing, safaris (unless part of a pre-paid organized tour using professional guides and motor vehicles), weight lifting, flying (unless You are a farepaying passenger on a regular scheduled airline or licensed charter aircraft).of a pre-paid organised tour using professional guides and motor vehicles), weight lifting, flying (unless You are a farepaying passenger on a regular scheduled airline or licensed charter aircraft).

4. DATE RECOGNITION FAILURE
This policy contains exclusions for losses arising from equipment failing to recognize the correct calendar date. Please read the general conditions for further details.

5. EXCESSES
We will take an Excess off each claim You make under certain sections of this insurance. The amount You will have to pay towards a claim is shown in the schedule. The Excess is applied on a per person per section basis. If We agree to a medical expenses claim (section B) which has been reduced by Your using an EHIC form or private health insurance, the Excess will not apply.

6. MAKING A CLAIM
To help Us deal with Your claim quickly and efficiently, please read the claims procedure below (see WHAT TO DO IF You WISH TO MAKE A CLAIM). This explains what documents You will need to support a claim and when You will need this kind of proof. You must collect some of the proof You need, for example a police report, while You are on Your trip. Please contact the Claims Company shown on the helpful telephone numbers.

7. WHAT TO DO IN A MEDICAL EMERGENCY
In a medical emergency, contact the Assistance Company shown on the helpful telephone numbers. Please read the policy for details. If You are admitted to hospital or need to Curtail Your trip You must contact the Assistance Company for authorization before incurring any expenses or We may not pay Your claim. Simple outpatient treatment costing less than £250 should be paid locally and claimed for on Your return to the United Kingdom. IMPORTANT please quote the scheme name and number together with Your Validation Certificate Number. The Assistance Company provides immediate help in the event of Your illness or injury arising outside the United Kingdom - they provide a 24 hour multi-lingual emergency service 365 days a year and can be contacted by telephone or fax. Should a serious medical problem arise You must contact the Assistance Company within 24 hours. You are responsible in advising Your attending doctor to seek prior approval for any treatment except in extreme circumstances where a request for prior approval would delay life saving treatment. Failure to contact the Assistance Company may limit the benefits payable, or in certain circumstances, cover will not be provided. When You call upon the services of the Assistance Company it is a condition of the service that they shall solely be responsible for all decisions on the most suitable and reasonable solution to any medical problem. The service includes, where necessary:
1. Multi-lingual assistance with hospitals and doctors
2. Repatriation arrangements and necessary escorts by a medical attendant
3. Travel arrangements for other members of Your party or next-of-kin
4. On arrival in the United Kingdom, an ambulance service to hospital or home

Please note: We are not responsible for the availability, quality or results of any medical treatment received by You whilst travelling. Please refer to Exception 2 of Section B.

8. INSURERS
The Insurers are IGI Insurance Company Limited, Market Square House, St James’s Street, Nottingham, NG1 6FG. Reg. No. 1226976.

9.COOLING OFF PERIOD
This Insurance is designed to cover most circumstances but You should be aware that not all eventualities are insured. Please read this document carefully. If You find the Insurance does not meet Your requirements please return this policy and proof of premium to the selling agent within 14 days of receipt but before the trip departure date. Provided no claim has been made Your premium will be refunded in full.

10. ABOUT THE COVER AND CONDITIONS
This is Your contract of insurance. It contains certain conditions in each section and General Exclusions to all sections. You must meet the conditions or We will not accept Your claim. Please read all of this policy carefully, especially the Important Declaration. When You book Your trip, You must declare any information We ask for in the declaration. If You do not contact the selling agent or Us within 14 days of the date You receive this insurance policy We will assume that You accept the terms and conditions of this insurance policy and can make the declaration set out. This policy is only valid if You also have a Schedule of Cover and Validation Certificate showing all names of persons insured, their ages, the dates of cover and the correct premium has been paid. The policy describes the cover provided for You and the conditions which Your cover depends on. You must keep the policy, Schedule of Cover and Validation Certificate and send them to Us if You make a claim. In return for the correct premium, Insurers will pay You or Your personal representative if You make a valid claim. You must keep to the terms, conditions and declaration of this insurance. Single Trip Insurance this insurance is designed to cover round trips departing and finishing at Your usual Home or business place in the United Kingdom. One-way trips of up to 17 days are restricted to the cover and conditions that would have applied as if You had arranged to return to Your usual Home or place of business in the United Kingdom. Cover is not operative in the country of Your final destination. Annual Multi Trip Insurance covers You for any number of trips taking place during the dates of cover shown on the Validation Certificate. These trips must involve an Outward and Return Journey being completed during the maximum permitted trip duration of 31 days unless otherwise stated on the Validation Certificate. If the intended trip exceeds the maximum permitted trip duration it will not be covered in whole or in part. Extension of Cover If You request any extension of the Period of Insurance after the commencement of travel You must advise Us of any circumstances which at the time of such request could reasonably be expected to cause a claim under this Policy.

11. RECIPROCAL HEALTH AGREEMENT – EU COUNTRIES
If You intend travelling to European Economic Area (EEA) country or Switzerland, You should either obtain from Your local Post Office European Health Insurance Card (EHIC) application pack or apply online at www.dh.gov.uk/travellers which when completed will entitle You to certain free health arrangements in EEA countries and Switzerland. You should take the EHIC with You and make sure that wherever possible any medical treatment is provided at hospitals or by doctors working within the terms of the Reciprocal Healthcare Agreement unless the Medical Assistance Company agrees otherwise. If You are admitted to a private clinic You will be transferred to a public hospital as soon as the transfer can be arranged safely. Private medical treatment costing in excess of £250 not specifically authorised by Our 24 hour Medical Assistance Company will not be insured by this policy.

12. CLAIMS YOUR DUTIES
(a) You must advise Us of any occurrence that may give rise to a claim in writing as soon as is reasonably possible after the date of such occurrence and shall supply to Us all such accounts and other documents as We may reasonably require. Any expenses incurred because of an unreasonable delay in notifying Us will not be paid. (b) You must give Us notice in writing immediately You or Your legal representatives have knowledge of any impending prosecution, inquest or fatal injury inquiry in connection with any occurrence of which there may be liability under Section H of this Policy (c) You must inform the Police of all loss or theft of property within 24 hours of discovery of such loss or theft and obtain a copy of the Police report in support of any claim. (d) If Personal Possessions or Golfing or Ski Equipment are lost or damaged whilst in the custody of a Carrier (i.e. Airline, Railway, Shipping Company, Bus Company. etc), You must notify such Carrier immediately and obtain a copy of their report. (e) You must at all times act in a reasonable manner to prevent or minimize a claim.

13. CLAIMS OUR RIGHTS
(a) No admission, offer, promise, payment or indemnity will be made or given by You or on Your behalf without Our written consent (b) We will be entitled to take over and conduct in Your name the defence or settlement of any claim or to prosecute in Your name to Our own benefit in respect of any claim for indemnity or damages or otherwise, and will have full discretion in the conduct of any proceedings or in the settlement of any claim and You must give all such information and assistance as We may require (c) In case of illness or injury We may approach any doctor who may have treated You during the period of three years prior to the claim, and We may at Our own expense and upon reasonable notice to You or Your legal personal representative, arrange for You to be medically examined as often as required, or in the event of death have a post mortem examination of Your body (d) You must supply at Your own expense a Doctor’s certificate in the form required by Us in support of any medical related claim.

14. FRAUD
If any person makes any misrepresentation or concealment in obtaining this Policy or in support of any claim the insurance by this Policy will be void.

15. OTHER INSURANCES
We will not be liable in respect of any claim where the event leading to the claim is insured by any other existing Policy or Policies, except in respect of any amount beyond that which is payable under such other Policy or Policies.

16. PRECEDENTS TO LIABILITY
The due observance and fulfilment of the terms, provisions and conditions and endorsements of this policy in so far as they relate to anything to be done or complied with by You will be a condition precedent to Our liability to make any payment.

17. JURISDICTION
Unless specifically agreed to the contrary this insurance shall be subject to English Law.

WHAT TO DO IF YOU WISH TO MAKE A CLAIM
You will find on the helpful telephone numbers details of the telephone number to contact in event of a claim.

PLEASE NOTE FAILURE TO OBSERVE THE FOREGOING REQUIREMENTS WILL INVALIDATE ANY CLAIM.
Please keep this Travel Insurance Policy in a safe place and carry it with You when You go on Your Trip

CANCELLATION OR CURTAILMENT
If You cancel Your trip for medical reasons obtain a claim form. Your own medical practitioner should complete the Certificate on the reverse of the claim form. If the trip is Curtailed for medical reasons obtain a medical certificate from the treating Medical Practitioner in the locality where the incident occurred You must

  • Keep receipts or account for all expenses incurred
  • In the event of Cancellation immediately notify the Tour Operator or the Travel Agency where Your trip was booked and obtain a cancellation invoice
  • Telephone the claims number shown on the Schedule of Cover as soon as You know that there is a possibility of Your journey not taking place.
  • Obtain authorisation from the 24 Hour Medical Emergency Service or from Us before incurring any expenses in Curtailing Your holiday. MEDICAL AND OTHER EXPENSES PLEASE SEE WHAT TO DO IN THE EVENT OF A SERIOUS MEDICAL EMERGENCY FOR CASES INVOLVING MORE THAN SIMPLE OUTPATIENT TREATMENT.
  • You must keep receipts or accounts for all expenses incurred.
  • You should pay the hospital/clinic/doctor for routine or simple out patient treatment and claim back on Your return to the United Kingdom. If You think the level of treatment is excessive or costs are likely to exceed £250 please consult the 24 Hour Medical Emergency Service for guidance. PERSONAL ACCIDENT
  • Obtain a medical certificate from the treating Medical Practitioner.
  • In the event of a death We will require a Death Certificate. DELAY
  • Obtain a letter from the Airline, Railway Company or Shipping Line, or their handling agent, confirming the reason for the delay and detailing the scheduled and actual departure times. PERSONAL POSSESSIONS & SPORTS EQUIPMENT
  • For all loss or damage in transit claims, including delayed Personal Possessions report to the Airline, Railway or Shipping Line, or their handling agents and obtain a written report from them before leaving the baggage reclaim area. For all damage claims obtain an estimate for repairs.
  • In all circumstances, You must retain receipts or vouchers for items lost or damaged as these will help You to substantiate Your claim.
  • In the case of lost or misplaced Personal Possessions on the Outward Journey, You must produce receipts for the purchase of essential replacement items.
  • You must report all theft or losses to the Police within 24 hours of discovery and obtain a written Police report. Also report to Your Courier or Hotel/Apartment Manager whenever it is appropriate. MONEY, PASSPORTS, TICKETS or DOCUMENTS
  • You must report all theft or losses to the Police within 24 hours of discovery and obtain a written Police report. Also report to Your Courier or Hotel Apartment Manager whenever it is appropriate.
  • You must enclose confirmation from Your bank or bureau de change of the issue of foreign currency. In the case of Sterling You must produce documentary evidence.
  • For a lost or destroyed Passport You need to supply Us with a letter from the Consulate where the loss was reported and retain all receipts that relate to the necessary costs in replacing the Passport.

PERSONAL LIABILITY

  • You must supply full details of the circumstances giving rise to the claim plus any supporting evidence.
  • You must give Us notice in writing immediately You or Your legal representatives have knowledge of any impending prosecution, inquest or fatal injury inquiry in connection with any occurrence for which there may be liability under Section H of this Policy. LEGAL EXPENSES
  • You must notify Us within 180 days of the event giving rise to Your claim in respect of Legal Expenses.

ALL OTHER SECTIONS
You must notify Us within 30 days of the event giving rise to Your claim with full documentary support.